Terms of Service

1. Acceptance of Terms

By accessing or using Drimmly's platform, website, mobile applications, or services (collectively, the "Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including students, educators, mentors, and institutional partners. Additional terms may apply to specific features or services.

2. Description of Service

Core Platform Features

Drimmly provides a comprehensive career discovery platform that includes:

• AI-Powered Career Assessments: Personality tests, skills evaluations, and career matching tools powered by OpenAI GPT, Anthropic Claude, and Google Gemini
• Educational Guidance: Study path recommendations and university program matching
• Mentorship Connections: Access to industry professionals and career mentors
• Learning Resources: Educational content, career insights, and skill development tools
• Progress Tracking: Personal dashboard and achievement monitoring
• Community Features: Peer connections and collaborative learning opportunities
• University Pathways: Application guidance, scholarship information, and admission support

AI Technology Stack

Our platform utilizes advanced AI technologies to provide personalized career guidance:

• OpenAI GPT Models: For natural language processing, career advice generation, and personalized content creation
• Anthropic Claude: For educational content analysis, assessment scoring, and learning path recommendations
• Google Gemini: For career matching algorithms, skill gap analysis, and market trend predictions
• Data Processing: AI models process your assessment responses to generate personalized career recommendations

Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or technical issues. We will provide advance notice when possible.

3. User Accounts & Registration

Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• One person may not maintain multiple accounts without our permission

Student Verification

For student pricing and features, you may need to verify your student status by providing:

• Valid student email address from an accredited institution
• Student ID or enrollment verification
• Current enrollment documentation

Misrepresenting your student status may result in account suspension and adjustment of pricing to standard rates.

Account Termination

You may delete your account at any time through your account settings. We may suspend or terminate accounts that violate these Terms or engage in harmful behavior.

4. Acceptable Use Policy

Permitted Uses

You may use Drimmly to:

• Explore career options and receive AI-powered personalized recommendations
• Complete assessments and track your career development progress
• Connect with mentors and participate in educational discussions
• Access learning resources and career development tools
• Share appropriate career-related content and experiences
• Book 1:1 orientation calls with career advisors

Prohibited Activities

You agree NOT to:

• Misuse the Platform: Use the Service for any illegal, harmful, or unauthorized purpose
• Violate Privacy: Share other users' personal information without consent
• Spam or Harass: Send unsolicited messages or engage in harassment
• Impersonate Others: Pretend to be another person or entity
• Circumvent Security: Attempt to bypass security measures or access restrictions
• Scrape Data: Use automated tools to extract data from the platform
• Share Inappropriate Content: Post offensive, discriminatory, or harmful content
• Commercial Exploitation: Use the platform for unauthorized commercial purposes
• AI Manipulation: Attempt to manipulate or reverse-engineer our AI algorithms

5. Educational Content & AI-Powered Assessments

Assessment Accuracy

Our career assessments are powered by advanced AI models and based on established psychological and educational research. However:

• Results are for guidance purposes and should not be considered definitive
• AI recommendations are based on patterns and may not account for all individual factors
• Career decisions should involve multiple factors beyond assessment results
• We recommend consulting with career counselors and educators
• Individual results may vary based on personal circumstances and growth

AI-Generated Content

Content generated by our AI systems (OpenAI, Anthropic, Google Gemini) is provided for informational purposes:

• AI-generated career advice should be considered as suggestions, not professional counseling
• We continuously improve our AI models but cannot guarantee 100% accuracy
• Users should verify important information with official sources
• AI responses may reflect biases present in training data

Educational Information

We strive to provide accurate information about educational programs, career paths, and job markets. However:

• Information may become outdated due to changing market conditions
• Program requirements and availability may change
• Salary and employment data are estimates based on available research
• You should verify information with official sources before making decisions

User-Generated Content

When you share content on Drimmly (reviews, experiences, discussions), you grant us a non-exclusive license to use, display, and distribute that content to help other users. You retain ownership of your content and can request its removal at any time.

6. Mentorship & Community Guidelines

Mentor-Student Interactions

• All mentorship interactions should remain professional and educational
• Mentors are independent professionals, not Drimmly employees
• We facilitate connections but are not responsible for the quality of mentorship
• 1:1 orientation calls are recorded for quality assurance and training purposes
• Report any inappropriate behavior immediately

Community Standards

• Treat all community members with respect and professionalism
• Share constructive feedback and support fellow students
• Respect diverse backgrounds, perspectives, and career goals
• Maintain confidentiality when discussing personal career information

Reporting & Moderation

We actively moderate our platform to maintain a safe learning environment. Users can report inappropriate behavior, and we will investigate all reports promptly.

7. Subscription & Payment Terms

Subscription Plans

• Free Plan: Basic career assessment tools and limited access to resources
• Student Pro (€5/month): Full platform access including unlimited AI-powered assessments, learning paths, and 1:1 orientation calls
• Premium (€19.90/month): Advanced features including priority mentor matching, detailed career analytics, and premium content
• Institutional Plans: Custom pricing for schools and universities

Payment & Billing

• Subscriptions are billed monthly or annually as selected
• Payments are processed securely through third-party payment processors
• Student discounts require valid verification and may be subject to periodic re-verification
• Price changes will be communicated 30 days in advance
• All prices include applicable VAT for EU customers

Cancellation & Refunds

• You may cancel your subscription at any time through your account settings
• Cancellations take effect at the end of the current billing period
• Refunds are provided for unused portions of annual subscriptions (prorated)
• No refunds for monthly subscriptions or completed assessment services
• EU customers have 14-day cooling-off period for digital services

8. Intellectual Property Rights

Drimmly's Intellectual Property

The Drimmly platform, including all content, features, functionality, AI algorithms, and technology, is owned by Drimmly and protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal, educational, and career development purposes.

Assessment Results & AI-Generated Content

Your assessment results and personal career data belong to you. AI-generated recommendations and content are provided under license for your personal use. We may use aggregated, anonymized data for research and platform improvement purposes.

9. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key Privacy Commitments

• We never sell your personal information to third parties
• Student data receives enhanced protection under educational privacy laws
• You have control over your data and can request deletion at any time
• We use industry-standard security measures to protect your information
• AI processing is conducted with appropriate data protection safeguards

10. Disclaimers & Limitations

Service Disclaimers

• Educational Tool: Drimmly is an educational and guidance tool, not a guarantee of career success
• No Employment Guarantee: We do not guarantee job placement or career outcomes
• AI Limitations: AI-generated content may contain errors or biases and should not replace professional advice
• Third-Party Content: We are not responsible for the accuracy of third-party information
• Individual Results: Career outcomes depend on many factors beyond our platform

Limitation of Liability

To the maximum extent permitted by law, Drimmly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Indemnification

You agree to indemnify and hold Drimmly harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Dispute Resolution

Informal Resolution

Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes. Most issues can be resolved through direct communication.

Governing Law

These Terms are governed by the laws of Spain, without regard to conflict of law principles. Any disputes will be resolved in the courts of Alicante, Spain.

Student Protection

Students retain all rights provided by applicable consumer protection and educational privacy laws, regardless of these Terms.

12. Changes to Terms

We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. We will:

• Provide at least 30 days' notice of material changes
• Email registered users about significant updates
• Post updated Terms on our website with a new effective date
• Allow you to review changes before they take effect

Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

13. Termination

Termination by You

You may terminate your account at any time by deleting it through your account settings or contacting our support team.

Termination by Drimmly

We may suspend or terminate your account if you:

• Violate these Terms or our community guidelines
• Engage in harmful or illegal activities
• Fail to pay subscription fees
• Provide false information during registration
• Attempt to manipulate or abuse our AI systems

Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your account data according to our data retention policies. You may request a copy of your data before termination.

14. Contact Information

If you have questions about these Terms or need support, please contact us:

15. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Drimmly regarding the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

Language

These Terms are provided in English. In case of any translation, the English version shall prevail.